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Privacy Policy – Kolay Gelsin Center

1. Collected Information

We collect personal information you voluntarily share when registering or making a reservation to use our services or contact us. This information may include your first and last name, email address, phone number, and payment information.
In addition, limited technical data such as IP address, browser type, and device information may be collected automatically to improve our website and enhance the user experience.

2. Use of Information Purposes

Your personal information is used for the following purposes:

  • Scheduling and delivering courses or consulting services (online or in-person)

  • Payment processing and billing management

  • Providing information about program updates, course schedules, and services

  • Improving our educational content and user experience

Your information will never be sold, rented, or shared with third parties without permission. However, it may be shared with our service providers (payment systems, video conferencing platforms, etc.) in accordance with legal requirements.

3. Data Storage & Security 

All collected data is securely stored and accessible only by authorized personnel. SSL encryption, secure databases, and KVKK/GDPR-compliant protection measures are used for data security.

4. Cookies

Our website may use cookies to improve your visiting experience and analyze traffic. You can choose to decline cookies by changing your browser settings.

5. Your Rights Regarding Your Personal Data

Under Personal Data Protection Law No. 6698 (KVKK), you have the following rights:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Withdraw your permission for communication at any time

To exercise these rights, you can contact us: info@kolaygelsin.center

6. Service Delivery Policy

All our services are offered online or in person at our centers. No physical products are shipped.

7. Return Policy

All payments are non-refundable.

8. Cancellation Policy

Reservation cancellations must be made at least 2 weeks in advance to avoid penalties.

  • A 50% fee will apply for cancellations made within 2 weeks.

  • Cancellations made within 48 hours will be charged in full.

9. Contact Information

Kolay Gelsin Center
Telephone: +90 507 753 0914
E-Mail: info@kolaygelsin.center

Address: Pınarbaşı Mah., Atatürk Blv. 28/B, 07070 Konyaaltı / Antalya, Türkiye
Office Hours: Pazartesi – Cuma, 09:00 – 18:00
Web Site: www.english.kolaygelsin.center

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